Seasonal Front Desk & Client Services Specialist

H&R Block; Haverford (Montgomery County); Vor Ort; USD 21.000 - 30.000; Teilzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. This in-person role handles client check-in, scheduling, and coordination with tax professionals to ensure a smooth client experience.

Ideal candidates have strong interpersonal skills, attention to detail, and availability for evenings and weekends during tax season. This position offers hands-on exposure to tax services and office operations within a collaborative team.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; able to collaborate with team and serve clients professionally.
• Able to multitask and manage competing priorities throughout the day.
• Excellent organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Kenntnisse

Fast-paced environment

Interpersonal skills

Multitasking

Organizational skills

Basic computer skills

Evenings & weekends

Ausbildung

High school diploma

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. This in-person role handles client check-in, scheduling, and coordination with tax professionals to ensure a smooth client experience.

Ideal candidates have strong interpersonal skills, attention to detail, and availability for evenings and weekends during tax season. This position offers hands-on exposure to tax services and office operations within a collaborative team.