Seasonal Client Service Associate - Receptionist

H&R Block; Harrisburg (NC); On-site; USD 30,000 - 36,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Winston-Salem, NC. This in-person role handles client reception, scheduling, document intake, and daily office tasks to support tax professionals.

You’ll coordinate check-ins, connect clients with the right tax expert, and maintain a professional environment. This position involves evenings and weekends during tax season and offers a pathway into tax preparation or leadership.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to serve clients professionally.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.

Responsibilities

• Greet clients warmly and create a professional first impression.
• Answer phone calls and schedule appointments; match clients with the right tax professional.
• Manage client check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness for a smooth client experience.
• Collaborate with tax professionals and team members for seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Multitasking

Communication

Teamwork

Attention to detail

Office software

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Winston-Salem, NC. This in-person role handles client reception, scheduling, document intake, and daily office tasks to support tax professionals.

You’ll coordinate check-ins, connect clients with the right tax expert, and maintain a professional environment. This position involves evenings and weekends during tax season and offers a pathway into tax preparation or leadership.