Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Pleasantdale (NY); Presencial; USD 22.000 - 37.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to warmly greet clients in person and manage scheduling, supporting daily office operations with a professional client experience.

You will work with tax professionals to connect clients with the right services, while maintaining a clean, organized front desk. This in-person role, during tax season, offers training and opportunities for growth.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Conocimientos

Interpersonal skills

Multitasking

Organizational skills

Computer skills

Evenings & weekends availability

Educación

High school diploma/GED or equivalent

Herramientas

Microsoft Office

Microsoft Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to warmly greet clients in person and manage scheduling, supporting daily office operations with a professional client experience.

You will work with tax professionals to connect clients with the right services, while maintaining a clean, organized front desk. This in-person role, during tax season, offers training and opportunities for growth.