Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Burbank (CA); On-site; USD 23,000 - 37,000; Part time

Benefits offered by this job

Medical and prescription coverage

401(k) plan

Employee Assistance Program

Fitness center programs

Associate discount program

Business Travel Insurance

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and be the welcoming face of our office. You will manage scheduling, support daily operations, and collaborate with tax professionals to ensure a smooth client experience.

This in-person role requires strong interpersonal skills, multitasking, and the ability to work evenings and weekends during tax season. Training and growth opportunities may lead toward tax preparation or leadership roles.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; collaborate effectively with team and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication skills

Multitasking

Organizational skills

Microsoft Office

Teams

Scheduling systems

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling software

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and be the welcoming face of our office. You will manage scheduling, support daily operations, and collaborate with tax professionals to ensure a smooth client experience.

This in-person role requires strong interpersonal skills, multitasking, and the ability to work evenings and weekends during tax season. Training and growth opportunities may lead toward tax preparation or leadership roles.