Seasonal Front Desk & Client Service Pro

H&R Block, Inc.; Hohenwald (TN); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist who serves as the welcoming face of the office. You will greet clients, manage scheduling, handle check-in, and support daily operations alongside tax professionals in person.

This role provides training, opportunities to learn tax process, and a pathway to office leadership. Availability to work evenings and weekends during tax season is expected; prior customer service experience is valued.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression as the office face.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness to support a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and discretion.

Skills

Interpersonal skills

Customer service

Multitasking

Attention to detail

Education

High school diploma / GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist who serves as the welcoming face of the office. You will greet clients, manage scheduling, handle check-in, and support daily operations alongside tax professionals in person.

This role provides training, opportunities to learn tax process, and a pathway to office leadership. Availability to work evenings and weekends during tax season is expected; prior customer service experience is valued.