Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Long Beach (CA); On-site; USD 23,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, schedule appointments, and support daily office operations in person at our Long Beach, CA office.

You will coordinate with tax professionals, manage check-ins, and maintain a professional, organized environment. The role emphasizes strong client service, confidentiality, and teamwork, with hours including evenings and weekends during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for teamwork and client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including scanning documents.
• Maintain office organization and cleanliness for a professional client experience.
• Collaborate with tax professionals and team members for seamless operations.
• Handle sensitive client information with confidentiality.

Skills

Interpersonal skills

Communication

Multitasking

Organization

Computer skills

Evenings & weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, schedule appointments, and support daily office operations in person at our Long Beach, CA office.

You will coordinate with tax professionals, manage check-ins, and maintain a professional, organized environment. The role emphasizes strong client service, confidentiality, and teamwork, with hours including evenings and weekends during tax season.