Seasonal Front Desk & Client Service Specialist

H&R Block, Inc.; Georgetown (IN); On-site; USD 17,000 - 25,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-in, answer calls, and schedule appointments, aligning clients with the right tax professional.

You will support daily office operations, maintain a professional environment, and collaborate with tax professionals. This in-person role requires strong communication and organizational skills and offers a pathway into tax prep or leadership

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills to serve clients professionally.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication

Multitasking

Attention to detail

Customer service oriented

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-in, answer calls, and schedule appointments, aligning clients with the right tax professional.

You will support daily office operations, maintain a professional environment, and collaborate with tax professionals. This in-person role requires strong communication and organizational skills and offers a pathway into tax prep or leadership