Seasonal Front Desk & Client Service Associate

H&R Block, Inc.; Macclenny (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of our Florida office in Macclenny. In this on-site role you will greet clients, manage check-ins, and coordinate with tax professionals to ensure smooth daily operations.

With training and a supportive team environment, this position can lead toward tax-prep roles or office leadership. Availability for evenings and weekends during tax season is preferred to support peak client demand.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for team and client interactions.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs (MS Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and connect clients with the right tax professional.
• Manage client check-in and intake, including scanning documents.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals and staff for smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Fast-paced environment

Interpersonal skills

Multitasking

Organization

Computer skills

Evenings/weekends availability

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of our Florida office in Macclenny. In this on-site role you will greet clients, manage check-ins, and coordinate with tax professionals to ensure smooth daily operations.

With training and a supportive team environment, this position can lead toward tax-prep roles or office leadership. Availability for evenings and weekends during tax season is preferred to support peak client demand.