Seasonal Front Desk & Client Experience Specialist

H&R Block, Inc.; Noblesville (IN); On-site; USD 21,000 - 28,000; Part time

Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist in Noblesville, IN. You will greet clients, manage scheduling, and support check-in and intake processes alongside tax professionals.

This in-person role emphasizes a welcoming client experience and collaboration with the team, with potential pathways into tax preparation or office leadership during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for teamwork and client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and digital tools (Office/Teams/scheduling).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document handling.
• Maintain office organization and assist daily operations.
• Collaborate with tax professionals and team members for seamless service.
• Handle sensitive client information with confidentiality and discretion.

Skills

Fast-paced environment

Interpersonal communication

Team collaboration

Multitasking

Attention to detail

Digital tools familiarity

Education

High school diploma / GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist in Noblesville, IN. You will greet clients, manage scheduling, and support check-in and intake processes alongside tax professionals.

This in-person role emphasizes a welcoming client experience and collaboration with the team, with potential pathways into tax preparation or office leadership during tax season.