Seasonal Front Desk & Client Experience Specialist

H&R Block, Inc.; Newburyport (MA); Vor Ort; USD 21.000 - 37.000; Teilzeit

Zusammenfassung

H&R Block is seeking a seasonal Client Service Professional to be the welcoming face of the office in Newburyport, MA. You will greet clients, manage scheduling, and support office operations with a team of tax professionals.

This in-person role requires strong communication, multitasking, and discretion with client information. Evening and weekend availability during tax season is expected.

Qualifikationen

• Experience in fast-paced, client-centric settings.
• Strong interpersonal and professional communication.
• Ability to multitask and prioritize.
• Proficiency with basic computer programs (Microsoft Office, scheduling tools).
• Availability for evenings and weekends during tax season.

Aufgaben

• Greet clients and create a welcoming first impression.
• Answer phones, schedule appointments, and match clients with tax professionals.
• Manage client check-in and document intake.
• Maintain organized, professional office environment.
• Support daily operations and collaborate with tax professionals.

Kenntnisse

Interpersonal skills

Communication

Multitasking

Attention to detail

Team collaboration

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block is seeking a seasonal Client Service Professional to be the welcoming face of the office in Newburyport, MA. You will greet clients, manage scheduling, and support office operations with a team of tax professionals.

This in-person role requires strong communication, multitasking, and discretion with client information. Evening and weekend availability during tax season is expected.