Seasonal Front Desk & Client Concierge – Tax Office

H&R Block, Inc.; Union (NJ); On-site; USD 22,000 - 37,000; Full time

Job summary

H&R Block, Inc. is hiring a seasonal Client Service Professional / Receptionist in Union, NJ. You will greet clients, manage scheduling, and support office operations with a team of tax professionals. This in-person role offers training and a potential path into tax preparation or leadership.

Ideal candidates are customer-focused, detail-oriented, and comfortable with basic computer tools, with availability for evenings and weekends during tax season.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for collaboration and client service.
• Ability to multitask and manage competing priorities throughout the day.
• Detail-oriented with solid organizational skills and follow-through.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments and match clients with the right tax professional.
• Manage check-in and intake, including scanning and organizing documents.
• Maintain an orderly, professional office environment.
• Collaborate with team to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Skills

Fast-paced environment

Interpersonal skills

Multitasking

Organizational skills

Computer proficiency

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. is hiring a seasonal Client Service Professional / Receptionist in Union, NJ. You will greet clients, manage scheduling, and support office operations with a team of tax professionals. This in-person role offers training and a potential path into tax preparation or leadership.

Ideal candidates are customer-focused, detail-oriented, and comfortable with basic computer tools, with availability for evenings and weekends during tax season.