Seasonal Front Desk & Client Concierge (In-Person)

H&R Block, Inc.; Teaneck Township (NJ); On-site; USD 22,000 - 37,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in-person in New Jersey. You will connect clients with the right tax professional, handle check-ins, and help maintain a professional, confidential office environment during tax season.

The role requires strong interpersonal skills, multitasking ability, and availability to work evenings and weekends.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Excellent interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Strong organizational skills and attention to detail.
• Proficiency with basic computer tools (MS Office, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Interpersonal communication

Multitasking

Scheduling

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in-person in New Jersey. You will connect clients with the right tax professional, handle check-ins, and help maintain a professional, confidential office environment during tax season.

The role requires strong interpersonal skills, multitasking ability, and availability to work evenings and weekends.