Seasonal Front Desk & Client Concierge

H&R Block, Inc.; Uniontown (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to be the friendly first contact in-office. You will greet clients, manage check-in, answer calls, and coordinate appointments with tax professionals to ensure a smooth client experience.

You will support daily operations, handle sensitive information with care, and collaborate with the team to maintain a professional environment. Evening and weekend availability during tax season is required.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.

Responsibilities

• Greet clients and manage a welcoming front-desk presence.
• Answer phone, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document handling.

Skills

Interpersonal skills

Multitasking

Communication

Detail oriented

Teamwork

Education

High school diploma or GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to be the friendly first contact in-office. You will greet clients, manage check-in, answer calls, and coordinate appointments with tax professionals to ensure a smooth client experience.

You will support daily operations, handle sensitive information with care, and collaborate with the team to maintain a professional environment. Evening and weekend availability during tax season is required.