Seasonal Front Desk & Client Concierge

H&R Block, Inc.; Huntington Beach (CA); On-site; USD 23,000 - 37,000; Part time

Job summary

H&R Block in Huntington Beach, CA is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-ins, and support daily office operations in a fast-paced, client-centric environment.

You will schedule appointments, route clients to the right tax professional, handle confidential documents, and collaborate with tax staff to ensure a smooth, welcoming office experience during tax season. This in-person role offers training and growth potential.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Proficient with Microsoft Office, Teams, and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Fast-paced environment

Interpersonal skills

Multitasking

Organizational skills

Computer skills

Evenings and weekends

Education

High school diploma

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Huntington Beach, CA is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-ins, and support daily office operations in a fast-paced, client-centric environment.

You will schedule appointments, route clients to the right tax professional, handle confidential documents, and collaborate with tax staff to ensure a smooth, welcoming office experience during tax season. This in-person role offers training and growth potential.