Seasonal Front Desk & Client Concierge

H&R Block, Inc.; Cheney (WA); On-site; USD 24,000 - 37,000; Part time

Job summary

H&R Block, Inc. in Cheney, WA is seeking a seasonal Client Service Professional / Receptionist to greet clients, schedule appointments, and support daily office operations in person.

You will work with tax professionals, handle check-ins, maintain a professional environment, and help with confidential information. Evening and weekend availability during tax season is required.

This role offers training and growth into tax preparation or office leadership.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.

Responsibilities

• Greet clients warmly and present a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document handling.
• Maintain office organization and cleanliness to support a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Interpersonal skills

Multitasking

Organizational skills

Microsoft Office

Scheduling systems

Evenings/weekends availability

Education

High school diploma/GED

Tools

Scheduling systems

Teams

Job description

H&R Block, Inc. in Cheney, WA is seeking a seasonal Client Service Professional / Receptionist to greet clients, schedule appointments, and support daily office operations in person.

You will work with tax professionals, handle check-ins, maintain a professional environment, and help with confidential information. Evening and weekend availability during tax season is required.

This role offers training and growth into tax preparation or office leadership.