Seasonal Front Desk & Client Care Specialist

H&R Block, Inc.; Homewood (AL); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking aSeasonal Client Service Professional / Receptionist to warmly welcome clients and manage the front desk. This in-person role supports daily office operations and coordinates with tax professionals to match client needs with the right expert.

Training will prepare you for potential growth into tax preparation or leadership opportunities. The position emphasizes a professional, organized office presence and confidentiality in handling client information, with evening

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling systems.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Interpersonal skills

Communication

Multitasking

Organizational skills

Computer literacy

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking aSeasonal Client Service Professional / Receptionist to warmly welcome clients and manage the front desk. This in-person role supports daily office operations and coordinates with tax professionals to match client needs with the right expert.

Training will prepare you for potential growth into tax preparation or leadership opportunities. The position emphasizes a professional, organized office presence and confidentiality in handling client information, with evening