Seasonal Front Desk: Client Care & Scheduling

H&R Block, Inc.; Lock Haven (Clinton County); On-site; USD 18,000 - 25,000; Part time

Job summary

H&R Block in Lock Haven, PA seeks a seasonal Client Service Professional/Receptionist to greet clients and manage appointments. You will support daily office operations, coordinate with tax professionals, and help as a stepping stone into tax prep or leadership roles.

This in-person role requires strong client service and multitasking in a fast-paced environment. The position emphasizes confidentiality, organization, and teamwork, with evenings and weekends available during tax season to support

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Communication

Multitasking

Attention to detail

Team collaboration

Professionalism

Education

High school diploma or GED

Tools

Microsoft Office

Scheduling software

Teams

Job description

H&R Block in Lock Haven, PA seeks a seasonal Client Service Professional/Receptionist to greet clients and manage appointments. You will support daily office operations, coordinate with tax professionals, and help as a stepping stone into tax prep or leadership roles.

This in-person role requires strong client service and multitasking in a fast-paced environment. The position emphasizes confidentiality, organization, and teamwork, with evenings and weekends available during tax season to support