Seasonal Field Operations Tech & Office Setup

H&R Block; Demopolis (AL); On-site; USD 36,000 - 52,000; Full time

Job summary

H&R Block is seeking a Seasonal Operations Technical Specialist to support the readiness of our seasonal tax office network. You will help offices be equipped, functional, and brand-compliant, working with DOCs, TIAs, and field leadership to ensure smooth openings, daily operations, and seasonal closures.

Responsibilities include setting up offices, installing signage and fixtures, performing basic maintenance, managing inventory and equipment, and assisting with on-site technology needs across

Qualifications

• Basic technical knowledge, including experience setting up, maintaining, and troubleshooting computer hardware and office technology.
• Ability to follow direction while exercising sound judgment in a field-based environment.

Responsibilities

• Support the setup, opening, closure, and relocation of seasonal tax offices according to schedules and standards
• Execute office setup activities, including planogram implementation, installation of window clings, lightboxes, and open signs, and confirmation of brand compliance
• Perform custodial tasks to ensure offices are clean, organized, and ready for operation
• Perform routine building maintenance such as replacing light bulbs and ceiling tiles, cleaning HVAC vents, repairing minor physical damage, resolving minor plumbing issues, and conducting minor low-voltage electrical work
• Identify maintenance or facility issues requiring certified technicians and notify the District Operations Coordinator
• Install, remove, and support PC hardware across multiple office locations with guidance from DOCs and TIAs
• Troubleshoot basic hardware issues and document incidents and resolutions within the case management system
• Deliver supplies and materials to and from office locations in a timely and organized manner
• Maintain accurate inventory of district resources, supplies, and computer equipment
• Maintain up-to-date technical knowledge of supported products and systems
• Partner with district leadership and technology teams to support office readiness goals
• Participate in required training and complete other duties as assigned

Skills

Hardware setup

Troubleshooting

Inventory management

MS Office

Communication

Tools

Outlook

Teams

PC hardware setup

Job description

H&R Block is seeking a Seasonal Operations Technical Specialist to support the readiness of our seasonal tax office network. You will help offices be equipped, functional, and brand-compliant, working with DOCs, TIAs, and field leadership to ensure smooth openings, daily operations, and seasonal closures.

Responsibilities include setting up offices, installing signage and fixtures, performing basic maintenance, managing inventory and equipment, and assisting with on-site technology needs across