Seasonal Office Setup & Tech Specialist

H&R Block; Gallatin (MO); On-site; USD 20,664 - 30,307; Full time

Job summary

H&R Block is seeking a seasonal Operations Technical Specialist to ensure the readiness of the seasonal tax office network. You will support openings, daily operations, closures, and relocations with hands-on operational, technical, and logistical assistance.

You will install hardware, manage supplies, and maintain brand standards while coordinating with DOCs, TIAs, and field leadership. This role requires mobility between office locations and independent work in a fast-paced seasonal

Qualifications

• Must be able to lift and move office equipment up to 55 pounds.
• Experience setting up, maintaining, and troubleshooting computer hardware and office technology.
• Able to work independently in a fast-paced, field-based, seasonal role with a flexible schedule based on business needs.
• Demonstrated organization and prioritization skills; ability to work independently and handle multiple tasks/projects simultaneously.
• Strong problem-solving and analytical skills; ability to make sound decisions in a fast-paced environment.
• Strong verbal, written, and interpersonal communication skills.
• Working knowledge of Microsoft Outlook, Microsoft Teams, and other Microsoft Office applications.

Responsibilities

• Support the setup, opening, closure, and relocation of seasonal tax offices according to schedules and standards.
• Execute office setup activities, including planogram implementation, installation of window clings, lightboxes, and open signs, and confirmation of brand compliance.
• Perform custodial tasks to ensure offices are clean, organized, and ready for operation.
• Perform routine building maintenance such as replacing light bulbs and ceiling tiles, cleaning HVAC vents, repairing minor physical damage, resolving minor plumbing issues, and conducting minor low‑voltage electrical work.
• Identify maintenance or facility issues requiring certified technicians and notify the District Operations Coordinator.
• Install, remove, and support PC hardware across multiple office locations with guidance from DOCs and TIAs.
• Troubleshoot basic hardware issues and document incidents and resolutions within the case management system.
• Deliver supplies and materials to and from office locations in a timely and organized manner.
• Maintain accurate inventory of district resources, supplies, and computer equipment.
• Maintain up‑to‑date technical knowledge of supported products and systems.
• Partner with district leadership and technology teams to support office readiness goals.
• Participate in required training and complete other duties as assigned.

Skills

Follow directions

Independent work

Organization & prioritization

Problem solving

Communication skills

Technical knowledge (hardware/setup/tr

Tools

Microsoft Outlook

Microsoft Teams

Microsoft Office

Job description

H&R Block is seeking a seasonal Operations Technical Specialist to ensure the readiness of the seasonal tax office network. You will support openings, daily operations, closures, and relocations with hands-on operational, technical, and logistical assistance.

You will install hardware, manage supplies, and maintain brand standards while coordinating with DOCs, TIAs, and field leadership. This role requires mobility between office locations and independent work in a fast-paced seasonal