Seasonal District Manager: Lead Multi-Store Ops & Growth

Jackson Hewitt; Swansboro (NC); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Earned Wage Access

401(k) matching

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Training & development

Job summary

Jackson Hewitt is seeking a Seasonal Assistant District Manager to drive district operations, oversee a team across multiple stores, and partner with the District Manager to optimize revenue and profitability. You will lead recruiting, train seasonal staff, and ensure compliance with tax education initiatives.

You will coordinate with HR on staffing, monitor performance, and manage client relations while maintaining high service standards in a fast-paced environment.

Qualifications

• Associate degree or equivalent related business experience; management or tax-focused coursework preferred.
• 2 years of management or supervisory experience required; strong leadership needed.
• Tax knowledge is preferred and beneficial.

Responsibilities

• Responsible for multi-unit retail locations in the assigned district and will work with the District Manager to maximize efficiency, revenue and profitability.
• Leads recruiting efforts, interviews seasonal staff, and oversees training and tax education processes.
• Monitors performance, ensures adherence to quality standards, and coordinates with HR on training and escalation of issues.
• Ensures stores meet standards for setup, tech, supplies, and maintenance; liaises with property managers and stands up corrective actions.
• Builds business by retaining clients, attracting new ones, and enhancing brand awareness.
• Resolves client questions and complaints regarding policies and procedures.
• Provides guidance to employees in handling problems and escalations.
• Monitors GL & P&L, generates reports, and meets district goals for revenue, cash control, and tax returns.

Skills

Management experience

Tax knowledge

Communication skills

Interpersonal skills

Organizational skills

Client service

Availability

Work under pressure

Driver's license

Education

Associate degree in business or related field

Tools

Dayforce

Time-tracking software

Microsoft Word

Microsoft Excel

Email/Internet browser

Job description

Jackson Hewitt is seeking a Seasonal Assistant District Manager to drive district operations, oversee a team across multiple stores, and partner with the District Manager to optimize revenue and profitability. You will lead recruiting, train seasonal staff, and ensure compliance with tax education initiatives.

You will coordinate with HR on staffing, monitor performance, and manage client relations while maintaining high service standards in a fast-paced environment.