Seasonal Customer Support & Dispatch Specialist

Eastern Propane; Wolfeboro (NH); On-site; USD 19,000 - 25,000; Full time

Job summary

Eastern Propane is seeking a Seasonal Customer Service Representative in Wolfeboro, NH to handle customer questions with a friendly, professional approach. You will support service calls, dispatcher tasks, and data entry to keep operations running smoothly.

Responsibilities include answering calls from technicians, scheduling service calls, providing information via software, and maintaining accurate customer records. A high school diploma and strong English and math skills are required.

Qualifications

• Minimum high school diploma or GED required.
• Experience operating a multi-line/function phone system.
• General knowledge of applicable codes to assist technicians.
• Read and write in English and perform basic math.
• Ability to multi-task and deliver reliable customer service.

Responsibilities

• Accurately respond to customer questions and inquiries.
• Take calls from Service Technicians and provide dispatch support.
• Manage service call scheduling and dispatching in a timely manner.
• Provide information using software and assist customers to total satisfaction.
• Prepare documentation for data entry and update customer accounts.
• File customer documentation in appropriate folders.

Skills

Multi-line phone system

Customer service

English literacy

Basic math

Reliability

Education

High school diploma or GED

Job description

Eastern Propane is seeking a Seasonal Customer Service Representative in Wolfeboro, NH to handle customer questions with a friendly, professional approach. You will support service calls, dispatcher tasks, and data entry to keep operations running smoothly.

Responsibilities include answering calls from technicians, scheduling service calls, providing information via software, and maintaining accurate customer records. A high school diploma and strong English and math skills are required.