Seasonal Client Support & Engagement Specialist

Jackson Hewitt - AGD; Paulsboro (NJ); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Earned Wage Access

Training & development

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Free tax preparation training

Job summary

Jackson Hewitt - AGD is seeking a Seasonal Client Support Associate to be the friendly face for all who visit our offices, ensuring exceptional client experiences and providing essential support.

You will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. This role welcomes all work backgrounds and experience levels.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Welcome clients and be the friendly face at offices.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Interpersonal communication

Retail experience

Basic computer skills

Troubleshooting

Customer service experience

Willingness to learn

Job description

Jackson Hewitt - AGD is seeking a Seasonal Client Support Associate to be the friendly face for all who visit our offices, ensuring exceptional client experiences and providing essential support.

You will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. This role welcomes all work backgrounds and experience levels.