Seasonal Client Support Specialist

Jackson Hewitt - CPI; Sturbridge (MA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Earned Wage Access

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Signing bonus

Training & development

Full-time and part-time positions are:

Job summary

Jackson Hewitt - CPIis seeking a Seasonal Client Support Associate in Sturbridge, MA. You will greet clients, confirm appointments, follow up with prospective customers, and distribute marketing materials to ensure a smooth visit and a positive client journey.

The role requires strong communication, a friendly demeanor, and the ability to thrive in a fast-paced retail setting. Training is provided; opportunities for advancement and benefits are available.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and actively engage with customers.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.
• Provide essential support to ensure exceptional client experiences.

Skills

Strong interpersonal skills

Excellent communication skills

Retail experience

Basic computer proficiency

Customer service or sales experience

Willingness to learn and grow

Tools

Troubleshooting basics

Job description

Jackson Hewitt - CPIis seeking a Seasonal Client Support Associate in Sturbridge, MA. You will greet clients, confirm appointments, follow up with prospective customers, and distribute marketing materials to ensure a smooth visit and a positive client journey.

The role requires strong communication, a friendly demeanor, and the ability to thrive in a fast-paced retail setting. Training is provided; opportunities for advancement and benefits are available.