Seasonal Client Support Specialist - Flexible Schedule

Jackson Hewitt - CPI; Northbridge (MA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Earned Wage Access

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Signing bonus

Training & development

Full-time and part-time positions are

Flexible Schedule Options – Work that

Job summary

Jackson Hewitt - CPI in Northbridge, MA, seeks a Seasonal Client Support Associate to greet clients, confirm appointments, and provide essential support while delivering exceptional service.

You will engage with clients, distribute marketing materials, follow up with prospects, and help keep clients engaged during wait times; a friendly, communicative team environment offers growth opportunities and a path to advancement.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and provide exceptional service.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials to clients.
• Keep clients engaged during wait times and ensure a positive visit.

Skills

Interpersonal communication

Retail experience

Basic computer skills

Willingness to learn

Customer service

Job description

Jackson Hewitt - CPI in Northbridge, MA, seeks a Seasonal Client Support Associate to greet clients, confirm appointments, and provide essential support while delivering exceptional service.

You will engage with clients, distribute marketing materials, follow up with prospects, and help keep clients engaged during wait times; a friendly, communicative team environment offers growth opportunities and a path to advancement.