Seasonal Client Support Specialist

Jackson Hewitt - CTS; Gardner (MA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Earned Wage Access

Flexible schedule

Training & development

Employee discounts

Job summary

Jackson Hewitt - CTS is seeking a Seasonal Client Support Associate in Gardner, MA. You will be the friendly face for clients, confirming appointments, following up with customers, and distributing marketing materials to ensure a positive client experience.

Join a welcoming, customer service-driven team offering flexible scheduling and opportunities for advancement, with earned wage access and comprehensive benefits. Training and development are provided to help you grow within the organization.

Qualifications

• Strong interpersonal and communication skills required.
• Experience in fast-paced retail environment preferred.
• Basic computer proficiency and ability to troubleshoot.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients to confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.
• Provide essential support and be the friendly face for visitors to offices.
• Participate in training and development opportunities and aim for advancement.

Skills

Interpersonal skills

Communication skills

Retail experience

Customer service

Job description

Jackson Hewitt - CTS is seeking a Seasonal Client Support Associate in Gardner, MA. You will be the friendly face for clients, confirming appointments, following up with customers, and distributing marketing materials to ensure a positive client experience.

Join a welcoming, customer service-driven team offering flexible scheduling and opportunities for advancement, with earned wage access and comprehensive benefits. Training and development are provided to help you grow within the organization.