Seasonal Client Support Pro — Flexible Schedule & Growth

Jackson Hewitt; Oxford (MS); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Earned Wage Access

Performance Bonus

Competitive Salary

Employee Discounts

Flexible Schedule

Advancement Opportunities

Signing Bonus

Training & Development

Full/Part-time Roles

Flexible Schedule Options

Work Lotto

Low-cost Benefits

Teladoc

Identity Theft Protection

Corporate Discounts

Tax Training & PTIN Reimbursement

Referral Bonuses

Tax Education

Employee Referrals

Medical & Prescription Benefits

401k with Match

Job summary

Jackson Hewitt in Oxford, MS is seeking a Seasonal Client Support Associate to be the friendly face for all who visit our offices, ensuring exceptional client experiences and providing essential support that helps clients complete their visits smoothly.

You will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times, contributing to a positive, efficient in-office environment.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Active engagement with clients.
• Confirm appointments.
• Follow up with past and potential clients.
• Distribute marketing materials.
• Keep clients engaged during wait times.

Skills

Interpersonal skills

Communication skills

Retail experience

Customer service experience

Willingness to learn

Tools

Basic computer proficiency

Job description

Jackson Hewitt in Oxford, MS is seeking a Seasonal Client Support Associate to be the friendly face for all who visit our offices, ensuring exceptional client experiences and providing essential support that helps clients complete their visits smoothly.

You will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times, contributing to a positive, efficient in-office environment.