Seasonal Client Support Associate — Flexible Schedule & Growth

Jackson Hewitt - ACK; Mattydale (NY); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Earned Wage Access

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Full-time and part-time positions are

Job summary

Jackson Hewitt - ACK is seeking a Seasonal Client Support Associate to be the friendly face for clients visiting our offices. You will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times.

A welcoming, customer service-oriented environment awaits you, with opportunities for growth. The role emphasizes excellent communication and relationship-building skills, suitable for

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Active engagement with clients and maintaining a welcoming atmosphere.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and help keep clients engaged during wait times.
• Provide essential support and guidance to clients visiting our offices.
• Contribute to delivering exceptional client experiences and positive journeys.

Skills

Strong interpersonal skills

Communication skills

Retail experience

Basic computer proficiency

Troubleshooting

Willingness to learn

Job description

Jackson Hewitt - ACK is seeking a Seasonal Client Support Associate to be the friendly face for clients visiting our offices. You will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times.

A welcoming, customer service-oriented environment awaits you, with opportunities for growth. The role emphasizes excellent communication and relationship-building skills, suitable for