Seasonal Client Support Pro — Flexible Schedule & Growth

Jackson Hewitt - EAI; Southaven (MS); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Full-time and part-time positions are/

Flexible Schedule Options – Work that

Work Lotto (Win money for loggedsh

Low-cost benefits (healthcare, dental

Teladoc (Unlimited Teladoc sessions}{

Free identity theft protection

Corporate discount program

Free tax preparation training and PTIN

Referral bonus opportunities are

Free continuing tax education

Opportunities for advancement within

Employee referral program

Medical & Prescription benefit option

401k with Company Match

Job summary

Jackson Hewitt - EAI in Mississippi is seeking a Seasonal Client Support Associate to provide exceptional client experiences in our offices. You will engage with clients, confirm appointments, follow up with potential clients, distribute marketing materials, and keep clients engaged during wait times.

The role emphasizes friendly service, strong communication, and the ability to thrive in a welcoming environment with opportunities to advance and develop skills.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and be the friendly face for the offices.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Interpersonal skills

Communication skills

Retail experience

Basic computer proficiency

Troubleshooting

Customer service/sales experience (des

Job description

Jackson Hewitt - EAI in Mississippi is seeking a Seasonal Client Support Associate to provide exceptional client experiences in our offices. You will engage with clients, confirm appointments, follow up with potential clients, distribute marketing materials, and keep clients engaged during wait times.

The role emphasizes friendly service, strong communication, and the ability to thrive in a welcoming environment with opportunities to advance and develop skills.