Seasonal Client Support Specialist - Flexible Schedule

Jackson Hewitt; Anniston (AL); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Jackson Hewitt is seeking a Seasonal Client Support Associate to greet clients and provide essential support in our offices. You will actively engage with clients, confirm appointments, follow up with past and potential clients, and distribute marketing materials to keep clients engaged during wait times.

This role welcomes candidates from diverse work backgrounds and experience levels, offering opportunities for learning and growth in a customer-focused environment.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Confirm appointments with clients.
• Follow up with past and potential clients.
• Distribute marketing materials.
• Engage clients during wait times to ensure exceptional experiences.

Skills

Interpersonal skills

Communication skills

Retail experience

Computer proficiency

Troubleshooting

Customer service

Sales experience

Job description

Jackson Hewitt is seeking a Seasonal Client Support Associate to greet clients and provide essential support in our offices. You will actively engage with clients, confirm appointments, follow up with past and potential clients, and distribute marketing materials to keep clients engaged during wait times.

This role welcomes candidates from diverse work backgrounds and experience levels, offering opportunities for learning and growth in a customer-focused environment.