Seasonal Client Support Pro — Flexible Schedule

Jackson Hewitt - Headquarters; Philadelphia (Philadelphia County); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Full-time & part-time

Flexible schedule

Work Lotto

Healthcare benefits

Teladoc access

Identity protection

Corporate discounts

Tax training reimbursement

Referral bonuses

Tax education

Career advancement

Employee referrals

Medical & prescription benefits

401k match

Job summary

Jackson Hewitt - Headquarters is seeking a Seasonal Client Support Associate to be the friendly face for clients visiting our offices and to provide essential support and a positive experience.

In this role you will engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. We welcome applicants with any work background and offer flexible scheduling and growth opportunities.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Actively engage with clients and confirm appointments.
• Follow up with past and potential clients and distribute marketing materials.
• Keep clients engaged during wait times and provide essential support.

Skills

Interpersonal skills

Communication skills

Customer service

Problem solving

Basic computer skills

Job description

Jackson Hewitt - Headquarters is seeking a Seasonal Client Support Associate to be the friendly face for clients visiting our offices and to provide essential support and a positive experience.

In this role you will engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. We welcome applicants with any work background and offer flexible scheduling and growth opportunities.