Seasonal Client Support Pro — Flexible Schedule & Growth

Jackson Hewitt Inc.; Jackson (MS); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Full-time and part-time positions are

Job summary

Jackson Hewitt - Headquarters is seeking a Seasonal Client Support Associate to greet clients, answer questions, and provide friendly, accurate assistance in our offices.

You will confirm appointments, follow up with clients, distribute marketing materials, and help keep guests engaged during wait times while delivering outstanding service. Full-time and part-time options may be available.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and ensure exceptional experiences.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.
• Support team in delivering friendly, helpful service.

Skills

Interpersonal communication

Retail experience

Basic computer skills

Customer service

Willingness to learn

Job description

Jackson Hewitt - Headquarters is seeking a Seasonal Client Support Associate to greet clients, answer questions, and provide friendly, accurate assistance in our offices.

You will confirm appointments, follow up with clients, distribute marketing materials, and help keep guests engaged during wait times while delivering outstanding service. Full-time and part-time options may be available.