Seasonal Client Support & Engagement Specialist

Jackson Hewitt Inc.; Clinton (MD); On-site; USD 30,000 - 45,000; Part time

Benefits offered by this job

Competitive salary

Employee discounts

Flexible schedule

Signing bonus

Free identity theft protection

401k with Company Match

Job summary

Jackson Hewitt Inc. is seeking a Seasonal Client Support Associate to join their team in Clinton, Maryland. In this role, you will interact directly with clients, ensuring exceptional experiences while providing important support. Responsibilities include confirming appointments and distributing marketing materials.

Ideal candidates will have strong communication skills, be willing to learn, and be adaptable in a customer-focused environment. Full-time and part-time positions are available along with various employee benefits.

Qualifications

• Strong interpersonal and communication skills are essential.
• Experience in a fast-paced retail environment preferred.
• Basic computer skills and troubleshooting abilities required.

Responsibilities

• Engage with clients and confirm appointments.
• Follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged.

Skills

Strong interpersonal and communication skills

Experience in a fast-paced retail environment

Basic computer proficiency and ability to troubleshoot

Prior customer service or sales experience

Willingness to learn and grow

Job description

Jackson Hewitt Inc. is seeking a Seasonal Client Support Associate to join their team in Clinton, Maryland. In this role, you will interact directly with clients, ensuring exceptional experiences while providing important support. Responsibilities include confirming appointments and distributing marketing materials.

Ideal candidates will have strong communication skills, be willing to learn, and be adaptable in a customer-focused environment. Full-time and part-time positions are available along with various employee benefits.