Seasonal Client Support Associate - Flexible Schedule

Jackson Hewitt - EAI

Memphis (TN)

On-site

USD 19,000 - 25,000

Full time

2 days ago

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Benefits offered by this job

Full-time and part-time

Flexible schedule

Work Lotto

Healthcare, dental & vision

Teladoc access

Identity theft protection

Discount program

Tax training reimbursement

Referral bonuses

Continuing tax education

Advancement opportunities

Employee referral program

Medical & prescription benefits

401k with company match

Earned Wage Access

Job summary

Jackson Hewitt - EAI in Memphis, TN is seeking a Seasonal Client Support Associate to provide friendly, helpful service to office visitors. You will engage with clients, confirm appointments, follow up with past and potential clients, and distribute marketing materials to keep clients informed and engaged while they wait.

This role emphasizes customer-focused support in a welcoming environment with opportunities for advancement and flexible scheduling options for both full-time and part-time

Qualifications

Excellent communication and customer service mindset.
Experience in fast-paced retail environment.
Basic computer skills and ability to troubleshoot.

Responsibilities

Interact with clients and provide welcoming assistance.
Confirm appointments and follow up with clients.
Distribute marketing materials to visitors.
Keep clients engaged during wait times.

Skills

Interpersonal skills

Retail experience

Basic computer skills

Customer service experience

Willingness to learn

Job description

This role emphasizes customer-focused support in a welcoming environment with opportunities for advancement and flexible scheduling options for both full-time and part-time

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