Seasonal Client Support Associate | Flexible Hours & Growth

Jackson Hewitt; Memphis (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Full-time and part-time positions are

Flexible Schedule Options – Work that

Work Lotto (Win money for loggedshif

Low-cost benefits (healthcare, dental

Teladoc (Unlimited Teladoc sessions...

Free identity theft protection

Corporate discount program

Free tax preparation training and PTIN

Referral bonus opportunities are

Free continuing tax education

Opportunities for advancement within

Employee referral program

Medical & Prescription benefit option

Job summary

Jackson Hewitt in Memphis is seeking a Seasonal Client Support Associate to welcome clients, confirm appointments, and provide essential support during visits. You will engage with clients, distribute marketing materials, and keep clients informed and engaged while awaiting service.

This role emphasizes friendly service, clear communication, and contributing to a positive client journey within our office network.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Actively engage with clients.
• Confirm appointments with clients.
• Follow up with past and potential clients.
• Distribute marketing materials to clients.
• Keep clients engaged during wait times.

Skills

Interpersonal communication

Retail environment experience

Basic computer skills

Customer service/sales experience

Willingness to learn

Job description

Jackson Hewitt in Memphis is seeking a Seasonal Client Support Associate to welcome clients, confirm appointments, and provide essential support during visits. You will engage with clients, distribute marketing materials, and keep clients informed and engaged while awaiting service.

This role emphasizes friendly service, clear communication, and contributing to a positive client journey within our office network.