Seasonal Client Support Specialist — Flexible Schedule

Jackson Hewitt - ACC; Macedon (NY); On-site; USD 19,000 - 30,000; Part time

Benefits offered by this job

Flexible Schedule

Advancement opportunities

Training & development

Earned Wage Access

Employee discounts

Opportunity for advancement

Full-time and part-time positions are-

Free tax preparation training and PTIN

Referral bonus opportunities

Job summary

Jackson Hewitt ACC is seeking a Seasonal Client Support Associate to be the friendly face for clients visiting our offices, ensuring exceptional service. You will actively engage with clients, confirm appointments, follow up with past and potential clients, and help distribute marketing materials.

This role offers flexible scheduling with both full-time and part-time options, opportunities for advancement, training and development, and benefits such as discounts and Earned Wage Access.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Actively engage with clients and build rapport.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Interpersonal skills

Communication skills

Job description

Jackson Hewitt ACC is seeking a Seasonal Client Support Associate to be the friendly face for clients visiting our offices, ensuring exceptional service. You will actively engage with clients, confirm appointments, follow up with past and potential clients, and help distribute marketing materials.

This role offers flexible scheduling with both full-time and part-time options, opportunities for advancement, training and development, and benefits such as discounts and Earned Wage Access.