Seasonal Client Support Associate — Earned Wage Access

Jackson Hewitt; Southaven (MS); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Full-time and part-time positions

Job summary

Jackson Hewitt is seeking a Seasonal Client Support Associate in Southaven, MS, delivering friendly, client-focused service in a welcoming environment. You will engage with clients, confirm appointments, and support office operations to ensure a smooth visit and a positive client journey.

You will work in a fast-paced retail setting, with opportunities for advancement and access to training. Flexible scheduling and part-time/full-time options are available to suit your needs.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Actively engage with clients and provide excellent service.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials to clients.
• Keep clients engaged during wait times and ensure a positive experience.

Skills

Interpersonal communication

Fast-paced environment

Basic computer skills

Customer service experience (preferred

Job description

Jackson Hewitt is seeking a Seasonal Client Support Associate in Southaven, MS, delivering friendly, client-focused service in a welcoming environment. You will engage with clients, confirm appointments, and support office operations to ensure a smooth visit and a positive client journey.

You will work in a fast-paced retail setting, with opportunities for advancement and access to training. Flexible scheduling and part-time/full-time options are available to suit your needs.