Seasonal Client Services Specialist – Front Desk

H&R Block, Inc.; Norland (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, handle check-in, schedule appointments, and connect clients with the right tax professional.

This in-person role supports daily operations and collaborates with a team of tax professionals. Ideal candidates have client-focused experience, strong communication skills, and the ability to multitask during peak tax season, with availability evenings and weekends.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills with clients and team members.
• Ability to multitask and manage competing priorities.
• Attention to detail and follow-through.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, match clients with the right tax professional.
• Manage check-in and intake processes, including document handling.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle client information with confidentiality and care.

Skills

Interpersonal skills

Communication

Multitasking

Organizational skills

Education

High school diploma

Tools

Microsoft Office

Scheduling systems

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, handle check-in, schedule appointments, and connect clients with the right tax professional.

This in-person role supports daily operations and collaborates with a team of tax professionals. Ideal candidates have client-focused experience, strong communication skills, and the ability to multitask during peak tax season, with availability evenings and weekends.