Seasonal Client Services & Front Desk Specialist

H&R Block, Inc.; Conroe (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-ins, answer calls, schedule appointments, and coordinate with tax professionals to ensure a smooth client experience.

This in-person role offers training and growth paths into tax preparation or office leadership, with evenings and weekends during tax season expected.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.
• Evenings and weekends availability during tax season.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document handling.
• Maintain office organization and a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Skills

Interpersonal skills

Communication

multitask

Organizational skills

Computer literacy

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-ins, answer calls, schedule appointments, and coordinate with tax professionals to ensure a smooth client experience.

This in-person role offers training and growth paths into tax preparation or office leadership, with evenings and weekends during tax season expected.