Seasonal Client Service Specialist

H&R Block, Inc.; Adairsville (GA); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients and respond to inquiries at a busy front desk. You will help connect clients with the right tax professional and schedule appointments to fit their needs.

In a fast-paced environment, you will multitask across in-person, phone, and virtual service while maintaining a welcoming, organized workspace. Flexible schedules and multiple Georgia locations may be available.

Qualifications

• Experience in a fast-paced customer service environment.
• Ability to multi-task and stay organized.
• Proficiency with Microsoft Office applications.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they would like to be scheduled.
• Help ensure all clients' needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization with team members.
• Other duties as assigned.

Skills

Customer service

Fast-paced environment

Multi-tasking

Organization

Microsoft Office

Education

High school diploma

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients and respond to inquiries at a busy front desk. You will help connect clients with the right tax professional and schedule appointments to fit their needs.

In a fast-paced environment, you will multitask across in-person, phone, and virtual service while maintaining a welcoming, organized workspace. Flexible schedules and multiple Georgia locations may be available.