Seasonal Client Service Receptionist & Scheduler

H&R Block, Inc.; Richmond Hill (GA); On-site; USD 17,000 - 25,000; Full time

Job summary

H&R Block, Inc. in Georgia is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax specialist.

You will schedule appointments, assist in-person and virtually, maintain an organized office, and support a fast-paced team. Previous customer service experience and strong computer skills are preferred, with flexible scheduling and multi-location availability.

Qualifications

• Experience in a fast-paced customer service environment.
• Strong multi-tasking and time-management abilities.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned

Skills

Customer service

Multi-tasking

Organizational skills

Phone etiquette

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. in Georgia is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax specialist.

You will schedule appointments, assist in-person and virtually, maintain an organized office, and support a fast-paced team. Previous customer service experience and strong computer skills are preferred, with flexible scheduling and multi-location availability.