Seasonal Client Services & Receptionist — Flexible Scheduling

H&R Block, Inc.; Ahoskie (NC); Sur place; USD 17 000 - 22 000; Temps partiel

Résumé du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to help welcome clients and guide them to the right tax professional. You will handle calls, scheduling, and in-person service with a friendly, solution-oriented approach.

The role emphasizes multitasking in a fast-paced environment, excellent time management, and strong organizational skills to ensure every client interaction is smooth and positive.

Qualifications

• High school diploma or equivalent.
• Able to work flexible schedule and/or in multiple locations.
• Sales/marketing experience is a plus.

Responsabilités

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the right tax professional for their needs.
• Schedule clients per their preferences.
• Ensure all client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organize resources with the team.

Connaissances

Customer service

Multi-tasking

Time management

Organizational skills

Microsoft Office

Fast-paced environment

Formation

High school diploma or equivalent

Outils

Microsoft Office

Description du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to help welcome clients and guide them to the right tax professional. You will handle calls, scheduling, and in-person service with a friendly, solution-oriented approach.

The role emphasizes multitasking in a fast-paced environment, excellent time management, and strong organizational skills to ensure every client interaction is smooth and positive.