Seasonal Client Service Associate – Fast-Paced & Flexible

H&R Block, Inc.; Watkinsville (GA); On-site; USD 17,000 - 25,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect clients with the right tax professionals. You will schedule clients, ensure their needs are met in person, by phone, or virtually, and maintain a clean, organized office with your team.

The role emphasizes customer service in a fast-paced environment and requires strong time-management and multitasking abilities, with flexibility to work across locations as needed.

Qualifications

• Experience working in a fast-paced customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned

Skills

Customer service

Multi-tasking

Time management

Organizational skills

Communication skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect clients with the right tax professionals. You will schedule clients, ensure their needs are met in person, by phone, or virtually, and maintain a clean, organized office with your team.

The role emphasizes customer service in a fast-paced environment and requires strong time-management and multitasking abilities, with flexibility to work across locations as needed.