Seasonal Client Services & Front Desk Specialist

H&R Block, Inc.; Emerson (NJ); On-site; USD 22,000 - 37,000; Part time

Job summary

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to warmly greet clients, manage scheduling, and support daily office operations in person. You will coordinate with tax professionals and handle intake processes, maintaining confidentiality and a professional environment.

The role emphasizes strong interpersonal skills, multitasking, and organization, with opportunities to grow into tax preparation or leadership as you gain experience during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Communication skills

Multitasking

Organizational skills

Computer skills

Education

High school diploma

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to warmly greet clients, manage scheduling, and support daily office operations in person. You will coordinate with tax professionals and handle intake processes, maintaining confidentiality and a professional environment.

The role emphasizes strong interpersonal skills, multitasking, and organization, with opportunities to grow into tax preparation or leadership as you gain experience during tax season.