Seasonal Client Services & Front Desk Specialist

H&R Block, Inc.; Baden (Beaver County); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage appointments, and support daily office operations in person. You will coordinate with tax professionals, assist with check-in and document handling, and maintain a welcoming, organized office environment during tax season.

The role emphasizes confidentiality, teamwork, and customer service excellence in a fast-paced setting, with evening and weekend availability as needed.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for client service.
• Ability to multitask and manage competing priorities.
• Attention to detail and organizational skills.
• Comfort with basic computer programs and scheduling tools.

Responsibilities

• Greet clients warmly and be the welcoming face of the office.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication

Multitasking

Organization

Office software

Evenings & weekends

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage appointments, and support daily office operations in person. You will coordinate with tax professionals, assist with check-in and document handling, and maintain a welcoming, organized office environment during tax season.

The role emphasizes confidentiality, teamwork, and customer service excellence in a fast-paced setting, with evening and weekend availability as needed.