Seasonal Client Services Coordinator

H&R Block; Barnegat Township (NJ); On-site; USD 22,000 - 37,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients and manage daily office operations in person in New Jersey. You will schedule appointments, check-in clients, and connect them with the appropriate tax professional.

Ideal candidates bring a client-centric mindset, strong communication skills, and the ability to multitask in a fast-paced environment. Evening and weekend availability during tax season is preferred.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during peak seasons.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Communication

Multitasking

Scheduling

Attention to detail

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients and manage daily office operations in person in New Jersey. You will schedule appointments, check-in clients, and connect them with the appropriate tax professional.

Ideal candidates bring a client-centric mindset, strong communication skills, and the ability to multitask in a fast-paced environment. Evening and weekend availability during tax season is preferred.