Seasonal Client Service Specialist & Receptionist

H&R Block; Pryor Creek (OK); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to welcome clients and assist with scheduling and referrals to tax professionals. You will support a fast-paced office, aiming to deliver excellent service both in person and virtually.

Ideal candidates have prior customer service experience, strong organizational skills, and proficiency in Microsoft Office. Flexible schedules and multi-location work may be required within the franchise network.

Qualifications

• Experience in a fast-paced environment.
• Experience in a customer service role.
• Ability to multitask effectively.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office or similar tools.

Responsibilities

• Answer phones and greet clients in a friendly, personalized manner.
• Match clients with the right tax professional for their needs.
• Schedule clients as requested by them.
• Ensure client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organize resources with the team.
• Other duties as assigned.

Skills

Customer service

Multitasking

Organizational skills

Time management

Education

High school diploma

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to welcome clients and assist with scheduling and referrals to tax professionals. You will support a fast-paced office, aiming to deliver excellent service both in person and virtually.

Ideal candidates have prior customer service experience, strong organizational skills, and proficiency in Microsoft Office. Flexible schedules and multi-location work may be required within the franchise network.