Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Summerville (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block, Inc. in Summerville, GA is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional.

You will schedule appointments, help ensure client needs are met across in person, phone, or virtual channels, and maintain an orderly office with team support. Experience in customer service and the ability to multitask are preferred, with proficiency in Microsoft Office being a plus.

Qualifications

• Experience in a fast-paced setting with multitasking ability.
• Customer service experience and strong communication skills.
• Proficiency with Microsoft Office Suite.
• Reliable, organized, and able to work in a team.
• Flexibility to handle client needs in person, by phone, or virtually.

Responsibilities

• Answer phones and greet clients in a friendly manner.
• Match clients with the best-suited tax professional.
• Schedule clients how they would like to be scheduled.
• Help ensure client needs are met in person, by phone, or virtually.
• Maintain office cleanliness and organization with the team.

Skills

Fast-paced environment

Customer service

Multitasking

Organization

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. in Summerville, GA is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional.

You will schedule appointments, help ensure client needs are met across in person, phone, or virtual channels, and maintain an orderly office with team support. Experience in customer service and the ability to multitask are preferred, with proficiency in Microsoft Office being a plus.