Seasonal Client Service Specialist

H&R Block, Inc.; Wedowee (AL); On-site; USD 24,000 - 36,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients and help them connect with the right tax professionals. You will schedule appointments and support clients across in-person, phone, and virtual channels, contributing to a positive, efficient service experience.

The role emphasizes strong multitasking, organizational skills, and proficiency with Microsoft Office in a fast-paced franchise environment.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Greet clients and answer phones.
• Match clients with the best-suited tax professional.
• Schedule clients per their preferred times.
• Help ensure all client needs are met across in-person, phone, or virtual channels.
• Maintain office cleanliness and organize resources with the team.
• Perform other duties as assigned.

Skills

Fast-paced environment

Customer service

Multi-tasking

Organization

MS Office

Education

High school diploma or equivalent

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients and help them connect with the right tax professionals. You will schedule appointments and support clients across in-person, phone, and virtual channels, contributing to a positive, efficient service experience.

The role emphasizes strong multitasking, organizational skills, and proficiency with Microsoft Office in a fast-paced franchise environment.