Seasonal Client Service Specialist

H&R Block, Inc.; Mullins (SC); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. in Mullins, SC is seeking a friendly Seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional. You will help schedule appointments and maintain a welcoming office.

The role emphasizes multitasking, strong organization, and comfort with Microsoft Office. Previous customer service experience is preferred, and a high school diploma is typically required. Franchise offices handle hiring.

Qualifications

• Experience in fast-paced environments.
• Customer service experience required.
• Ability to multi-task.
• Strong organization and time-management skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients according to their preferences
• Ensure client needs are met during service in person, over the phone or virtually
• Maintain office cleanliness and organize resources with team members
• Other duties as assigned

Skills

Fast-paced

Customer service

Multi-tasking

Time management

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. in Mullins, SC is seeking a friendly Seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional. You will help schedule appointments and maintain a welcoming office.

The role emphasizes multitasking, strong organization, and comfort with Microsoft Office. Previous customer service experience is preferred, and a high school diploma is typically required. Franchise offices handle hiring.