Seasonal Client Service Specialist - Welcoming & Scheduling

H&R Block, Inc.; Mount Orab (OH); Presencial; USD 12.000 - 19.000; Jornada completa

Descripción de la vacante

H&R Block in Mount Orab, OH is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. You will help schedule appointments, maintain a welcoming office, and support clients in person, on the phone, or virtually.

This role requires multitasking and strong organizational skills in a fast-paced environment. Franchise office information indicates the office is independently owned and operated under an H&R Block

Formación

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Responsabilidades

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Conocimientos

Phone etiquette

Client relationship

Multi-tasking

Scheduling

MS Office

Time management

Organizational skills

Educación

High school diploma or equivalent

Descripción del empleo

H&R Block in Mount Orab, OH is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. You will help schedule appointments, maintain a welcoming office, and support clients in person, on the phone, or virtually.

This role requires multitasking and strong organizational skills in a fast-paced environment. Franchise office information indicates the office is independently owned and operated under an H&R Block